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About Dayton Delivers

Dayton Delivers is the City of Dayton customer services program, featuring a mobile app, call center (937.333.4800), and a variety of activities occurring in neighborhoods and locations throughout the community. City employees pledge to deliver services with dedication to three core values:

  • Accountability and Ownership
  • Courtesy and Professionalism
  • Taking Initiative

Using Dayton Delivers

Using Dayton Delivers is easy! Get started by submitting a service request. Once a request is submitted, City personnel will be notified and assigned accordingly. You can check on the status of your request by looking it up here.

We highly recommend that you create an account with Dayton Delivers before submitting your request. Although we allow anonymous submissions, creating an account will allow you to better keep track of your previous requests and makes submitting future requests much easier!

Submit Request

Contact us

Check out the new CHAT feature for live assistance Monday – Friday 8 AM to 5 PM for service requests, inquiries on water/utility billing, or technical support regarding the Dayton Delivers app. You may also call 937.333.4800 for service requests, or call 937.333.3550 for inquiries on water/utility billing. For general inquiries, comments, or commendation of employees, please email the City of Dayton.

Tell us How We're Doing

Customer Service Feedback Form

Dayton Mediation Center

Make a referral to Mediation

Mobile App

The device-specific Dayton Delivers app has been discontinued. A shortcut to the Dayton Delivers website can be place on your device home screen by following these instructions:

How to create a shortcut to Dayton Delivers on your Android smart phone screen

1. Launch the Google Chrome™ app
2. Open https://daytondelivers.daytonohio.gov/
3. On your Android™, tap the menu icon (three dots in the upper right-hand corner) and select “Add to Home Screen”
4. Enter a name for the shortcut and Chrome will add it to your home screen

How to create a shortcut to Dayton Delivers on your iPhone smart phone screen

1. Launch Safari® on your iPhone® or iPad®
2. Open https://daytondelivers.daytonohio.gov/
3. On the bottom of your Apple device, tap the share icon (the square with an arrow pointing out of it) and select “Add to Home Screen”